ER Wait Time | Door To Provider: 4 minutes | If this is a life-threatening emergency, call 911.

Home 9 For Patient & Visitors 9 Visitor Information

Visitor Information

Normal Visiting hours:

Monday – Friday – 8 a.m. to 8 p.m.
Saturday and Sunday – 12 p.m. to 6 p.m.

A patient may designate a family member, friend, guardian, or other individual as an essential caregiver. This essential caregiver may be allowed 2 hours daily visitation in addition to normal visitation hours. Visiting hours may be adjusted at the discretion of the Department Director or House Supervisor based on the patient’s condition.

Young doctor holding hand and console his patient about disease

Screening and Infection Control protocols for visitors:

  • Visitors must obtain a visitor pass at the front desk of the hospital main entrance. Those visiting after hours must check in at the emergency room registration.
  • All visitors are required to bring and wear a face covering at all times during the visit.
  • Visitors of COVID-19 patients must wear gown, gloves, and mask. Supplies will be provided.


  • Non-COVID-19 admitted patients are allowed two visitors at one time. Those under the age of 5 are not permitted to visit. A minor child must be accompanied by an adult (18+ years). Exceptions may be made at the discretion of the Department Director or House Supervisor.
  • COVID-19 patients are allowed one adult (18 or older) visitor. Visitation appointments should be arranged ahead of time with the nursing team.
  • Patients in intensive care units (ICU) may have two adult (18 or older) visitor at one time.
  • ER and Surgical/Procedure patients are allowed one adult (18 or older) visitor.
  • Minor patients in the ER may be accompanied by their parent/guardian.

Patient Information:

The bedside nurse is the best source of information about the patient. Your family spokesperson can call the unit desk for information on the condition of your loved one. In order to protect the privacy of our patients, no information will be given out over the phone to anyone but immediate family members. Family members are asked to designate a spokesperson that will call for updates. The spokesperson will keep other family members of the patient’s condition.

Special Considerations:

Lehigh Regional Medical Center will allow in-person visitation which may include an overnight stay in the following circumstances, unless the patient objects:

  • End-of-life situations.
  • A patient who was living with family before being admitted to the provider’s care who is struggling with the change in environment and lack of in-person family support.
  • The patient is making one or more major medical decisions.
  • A patient needs cueing or encouragement to eat or drink which was previously provided by a family member or caregiver.
  • A patient who used to talk and interact with others is seldomly speaking.
  • Pediatric patients
Florida Agency for Health Care Administration Visitation Rights